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How can I return my order?

If you are not completely satisfied, please let us know by contacting us directly by telephone or email.

You will be contacted by the Libbri team within 10 working days of your request in order to arrange collection in our Grandson showroom.

Are returns free?

Yes ! You can return the Libbri cargo bike to us within 5 days.

How long does it take to receive my refund?

We will process your return within 14 days after collecting the bike in our showroom in Grandson.

We will ask for your bank details to transfer your refund.

How to contact us ?

You will find at the bottom right all the ways to contact us.